Remarks

• Planning Company : JTB Global Marketing & Travel Inc.
  Address : 2-3-14 Higashi Shinagawa, Shinagawa-ku, Tokyo
  Registration No. : Japan Tourism Agency Registered Travel Agent (No. 1723)
  A member of the Japan Association of Travel Agents
  
• [Reception Method]
  At reception, please show your reservation confirmation sheet, a printout of the reservation confirmation e-mail, or show the e-mail on your mobile device screen to staff.
• [Operation Conditions/Tour Conditions]
  - If the minimum number of participants (1) is not met by 14 days before the scheduled date, the tour on that date may be canceled.
  - The last reception day (reservation deadline) is 5 days prior to the tour at 0:00.
  - If the tour is canceled, customers will be notified by the conducting company or their travel agent.
  - The itinerary displayed on the booking screen is the final itinerary.
  - This is a special tour for international visitors. Please understand that residents of Japan cannot make bookings for this tour.
  - Please check the infection countermeasures on the following website before participating.
  Website: https://www.sunrise-tours.jp/en/
• [Exemptions/Itinerary Guarantee: Itinerary/Destinations]
  - The order of activities and arrival times may differ on the day depending on reasons such as road conditions and congestion at destinations. - Train times may change due to timetable alterations or other reasons. - Depending on the number of tour participants, transportation to be used may be other than a large bus (mid-size bus, small bus, hired car, taxi, etc.). - Seats may not be designated.
• [Important Notes/Supplements: Meeting/Pick-up/Pick-up Location]
  JTB Sunrise Tours Sales Office on the 3rd Floor of Keio Plaza Hotel Tokyo's Main Tower in Shinjuku http://www.keioplaza.com/map/index.html *Customers who are late for the departure time will have their reservations canceled. Please give yourself plenty of time.
• [Important Notes/Supplements: Regarding Children/Infants]
  - Children up to 5 years old may join free of charge, but will not be provided with bus seats or lunch. If bus seats or lunch is required, please make a booking under the child rate.
  Also, at some hotels, a facility usage fee will be required. Please pay at the location.
• [Important Notes/Supplements: Regarding Meals]
  - For customers that would like a vegetarian meal or Muslim-friendly meal (for Day 1 Mt. Fuji & Hakone Tour only), please make a request at the time of booking. (Please input an answer even when there are no requests.)
  *Muslim-friendly Meals: A menu that does not use pork or alcohol will be provided. Please note that these are not halal certified.
  - If there is a large number of customers during lunch on Day 1, customers may have to take their own fruit serving and coffee from a buffet.
  - A set menu meal will be served for lunch on Day 2 and Day 3. (May be changed to a vegetarian meal. Same-day changes are not allowed.
  - Allergy-friendly meals, gluten-free meals, etc. are not available.
  - Vegetarian meals are available for lunch only.
• [Important Notes/Supplements: Accommodation Information]
  - While requests for non-smoking rooms, Double rooms, and baby cots are accepted, requests may not be accommodated depending on the hotel. Thank you for your understanding.
  Baby cots are available for a charge at some facilities. Please pay at the location. Also, children sharing beds with adults are limited to 1 child per bed.
  
  Hakone Accommodation: Yumoto Fujiya Hotel
  Address: 256-1 Yumoto, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture
  Tel.: (0) 460-85-6111 (9:00 - 20:00)
  Website: https://www.yumotofujiya.jp/
  Guestroom Type: Standard (Western-style room)
  
  Kyoto Accommodation: Kyoto Tokyu Hotel
  Address: 580 Kakimoto-cho, Gojo-sagaru, Horikawa-dori, Shimogyo-ku, Kyoto-shi, Kyoto
  Tel.: (0) 75-341-2411
  Website: https://www.tokyuhotelsjapan.com/global/kyoto-h/
  Guestroom Type: Standard
• [Important Notes/Supplements: About Day 1 Itinerary (Mt. Fuji & Hakone Tour)]
  - After departure, the tour may stop by at GINZA SIX to pick up customers. Please note that customers may not disembark for a break here.
  - If Mt. Fuji's 5th Station cannot be reached due to road surface freezing, an accident on the Fuji Subaru Line, or weather conditions, the tour will be taken to the highest elevation point possible. No alternative destinations are planned when the tour reaches beyond the 1st Station. When the tour has to turn back at the 1st Station, or when the Fuji Subaru Line is completely blocked, the tour will visit Fujisan World Heritage Center or Lake Kawaguchi Oishi Park. Please note that an alternative itinerary may also be omitted depending on road conditions.
  - Due to weather conditions, Mt. Fuji may not be visible even from the base. However, the tour will not be canceled and refunds will not be given for this reason.
  - If the Lake Ashi cruise or Komagatake Ropeway cannot be boarded (when not visitable due to suspension of operation, road congestion, or conditions at other sightseeing areas), the tour will be guided to one of the following alternative destinations. (The tour will not be canceled and refunds will not be issued for this reason.)
  Swan Lake Cruise Ship on Lake Yamanaka, Odawara Castle, Hakone Venetian Glass Museum, Hakone-en Aquarium, Hakone Ropeway, Hakone Pirate Ship, Narukawa Art Museum, Hakone Checkpoint, Lake Kawaguchi Cruise, Mt. Fuji Panoramic Ropeway, Itchiku Kubota Art Museum, Hakone Shrine, Oshino Shinobi no Sato, Ninja Bus, etc.
  - After the tour, the bus may stop at Hakone area hotels to allow customers on tours with accommodation included to disembark.
  - Depending on the season and day of the week, traffic conditions may vary, and arrival time at each location may be considerably delayed. Thank you for your understanding.
  - On the day when the annual Mt. Fuji Hill Climb is held, which is usually on a weekend in June (schedule for 2023 is yet to be determined), the Fuji Subaru Line is closed until around 14:00. The tour will proceed on this day as well.
  Please note that there will be changes to the itinerary order and sightseeing locations, and the Komagatake Ropeway and Lake Ashi cruise may be changed to alternative itineraries. Furthermore, please note that refunds will not be issued in this case, and customers will not be notified separately when the schedule has been determined.
• [Important Notes/Supplements: About Day 2 Itinerary (Nara Afternoon Tour)]
  - Participants will walk from the parking lot to Todai-ji Temple (about 15 min one-way). Thank you for your understanding. Please inform us at the time of booking if any person in your group is using crutches or a wheelchair, or has a chronic illness that makes it difficult to walk for long distances.
  - At Kasuga Taisha Shrine, the tour does not include entrance to areas requiring admission.
  - Nara Nagomikan may be omitted from the itinerary if it is closed on the day of the tour, or as a result of traffic congestion.
  - Connection to the Kyoto Night Tour or Kyoto Maiko Dinner is not possible.
• [Important Notes/Supplements: About Day 3 Itinerary (1-Day Kyoto Tour)]
  - The Kyoto Imperial Palace is closed to visitors on the following days. As such, the tour will visit Kitano Tenmangu Shrine instead. If the closed day falls on the 25th, the tour will visit Nishi Hongan-ji Temple. (Mondays, Tuesday if Monday is a national holiday, and whenever there is an Imperial Household event)
  - Nijo Castle is closed on Tuesdays in January, July, August, and December. (Closed on the following day if Tuesday is a holiday.) If closed, Ryoan-ji Temple will be visited instead.
  - Connections from this tour can be made to the "Kyoto Maiko Dinner" and "Kyoto Night Tour."
  - Participants will walk from the parking lot to Fushimi Inari Taisha Shrine (about 15 min one-way). Thank you for your understanding.
• [About Day 4 Itinerary (Drop-off Service)]
  Return trip shuttle service from Tokyo Station to hotels is not included.
• [Important Notes/Supplements: Regarding Luggage Delivery]
  Customers will carry their own baggage. There is not much space on the Shinkansen or bus, so we recommend leaving large items such as suitcases at your hotel in Tokyo.
• [Important Notes/Supplements: Regarding Luggage on Shinkansen]
  - It will not be possible to bring large luggage whose total height, width, and length exceeds 160 cm onto Shinkansen. If bringing large luggage, please make use of a delivery service on your own.
• [Important Notes/Supplements: Day 1 Bus/Hired Car Company]
  One of the following:
  Fuji Kyuko Kanko Co., Ltd.; Fuji Express Co., Ltd.; Hato Bus Co., Ltd.; Heisei Enterprise Co., Ltd.; Amore Kotsu Ltd.; Tokyo Bus Co., Ltd.; Toto Kanko Bus Co., Ltd.; Asuka Motor Co., Ltd.; Hinomaru Limousine Co., Ltd.; or Teito Motor Transportation Co., Ltd.
  
  [Day 2 & 3 Bus/Hired Car Company]
  Teisan Kanko Bus Co., Ltd. (in general); Yasaka Sightseeing Bus Co., Ltd.; Yuai Kanko Bus Co., Ltd.; Toh-ho-kanko Bus Co., Ltd.; Kyoto Kanko Bus Co., Ltd.; Senriyama Bus Co., Ltd.; MK Co., Ltd.; or Yasaka Group
  
  *Depending on the number of tour participants, transportation to be used may be other than a large bus (mid-size bus, small bus), a hired car (van, minivan - MK Co., Ltd. or Yasaka Group), or a taxi.
  
  Standard transportation for approximate number of customers:
  - Large bus: around 26 people or more
  - Mid-size bus: around 11-25 people
  - Small bus: around 9-10 people
  - Van (hired car): around 5-8 people
  - Minivan (hired car): around 3-4 people
  - Taxi: around 1-2 people

　 Contact us about this tour

Travel planning and implementation：SAIYU TRAVEL CO.,LTD.
3rd floor, Kyodo Bldg. jimbocho, 2-2, Kanda, jimbocho, Chiyoda-ku, Tokyo 101-0051, Japan ｜Travel Agency Registration No. 607